Call to book your container

What we will ask

• What is going in: household junk, drywall, shingles, concrete or yard waste.
• How much: one room, a whole floor, or a full house.
• Where it will sit: driveway, side yard, street or alley.
• Any limits: HOA rules, low wires, tight turns or new asphalt.
• Your dates: when you need it, and about how long you will keep it.

Street placement

If the driveway will not work, check with your town or county about a permit before the delivery date. In DC, placing a container on public space means a permit from DDOT, and that takes some lead time. Let us know where you stand when you call, so we can line up the schedule.

HOA communities

Look through your community rules, or ask the management office, before you book. Some want to know the dates in advance, and others limit how long a container can stay. Most of the problems we hear about could have been avoided with one email.

Flooded basements

Before you go down, be sure the electricity is safe and the water has stopped rising. Take photos for your records, then let us know how much wet material there is and how easily it can reach the door. If you want it carried up the stairs for you, ask for a crew.

Storm damage

Tree work comes first if a limb is on a roof or near a wire, so call the utility or a tree company for that. Once the wood is on the ground, we can plan a load for it. Keep it apart from any broken fencing, shingles or other debris.

Crews and cleanouts

For a junk removal job or a full cleanout, tell us about stairs, elevators, parking and any items that must stay. A walk-through or a few phone photos help us send the right number of people. For an estate, we will work around the family's schedule.

Getting ready for delivery

Move cars out of the way the night before, and clear low branches if you can. Put out a cone or a chair to mark the spot. If nobody will be home, tell us where you want it and how the truck should get in.

Contractors

If you run a crew, tell us about your job address, your site contact and how often you expect to fill up. We will keep swaps moving along with your schedule.